Last updated: September 20, 2021.
Issue: When attempting to sign in using the “Sign in with Google” option, users may receive the error “Couldn’t sign you in, the Browser or App May Not Be Secure Error.”
Workaround: There are several workarounds to allow users to sign in with a Google account:
- Turn on less-secure app access in your Google Security settings (https://support.google.com/accounts/answer/6010255?hl=en):
Note: If this option is not available, your Google Workspace Admin must enable “Allow users to manage their access to less secure apps” in the Google Administrative settings.
2. Configure a password in your Zoom account settings to be able to sign in using a username and password instead of Google by following the section ‘Adding a password login to Google or Facebook” in the article https://support.zoom.us/hc/en-us/articles/115005166483-Managing-your-password?mobile_site=true#h_98ccd04b-33a9-48db-8a57-1d8d441a12e3
Contact our Support Team
If you are an instructor or student, please contact your organization’s help desk for support with Class.
Your organization’s Class administrators may reach out to Class Support for further assistance.
Support Number: 888-975-1112 | 24/7 End-user support | Premium SLA: 24 hours | Standard SLA: 72 hours
Class Support Services Guide