Knowledge Base

Class: Office Hours not Working

Last updated: November 29th, 2021.

Platform: Class

Version: All

Issue:

Selecting “Office Hours” as an instructor on the homepage is causing the app to hang with the “Connecting to meeting…” message.

Workaround:

Class uses the PMI (Personal meeting ID) of a user’s Zoom account. Enabling your PMI for your account is necessary to utilize the Office Hours feature. To learn more about Zoom’s PMI, click here.

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