Knowledge Base

Class: Unable to add Alternative Host

Last updated: November 11th, 2021.

Platform: Class

Version: All

 

Issue: Instructors creating a class are unable to add an Alternative Host and either receive an error or are sent back to the class creation window.

Workaround: The Alternative Host that is being added needs to be licensed and under the same Zoom account according to the Zoom documentation, https://support.zoom.us/hc/en-us/articles/208220166-Designating-an-alternative-host .

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