Last updated: January 12, 2022.
When creating or editing a roster for Class, two users with the same name will only create one roster entry, regardless of having different emails.
Adding a middle initial to the second user with the same name will allow a second roster spot to be created, and allow for both users to be tracked in Class. Please add the initial after the first name.
Contact our Support Team
If you are an instructor or student, please contact your organization’s help desk for support with Class.
Your organization’s Class administrators may reach out to Class Support for further assistance.
Support Number: 888-975-1112 | 24/7 End-user support | Premium SLA: 24 hours | Standard SLA: 72 hours
Class Support Services Guide