Knowledge Base
Last updated: November 9th, 2021.
Platform: Windows
Version: All
Issue: When users first install Class and launch the application, Windows Defender will notify users that Class has been blocked and that users must allow access.
Workaround: Check the box to allow Class to communicate on the private or public networks in order for Class to function.

Contact our Support Team
If you are an instructor or student, please contact your organization’s help desk for support with Class.
Your organization’s Class administrators may reach out to Class Support for further assistance.
Support Number: 888-975-1112 | 24/7 End-user support | Premium SLA: 24 hours | Standard SLA: 72 hours
Class Support Services Guide