Last updated: January 10th, 2023.
Overview:
We are making Class available on the web to enable greater access to our synchronous learning tools and, more specifically, to support organizations that have opted not to provide a downloadable installation. At this time, we are only supporting the Google Chrome browser.
Product Overview
At a glance, Class on Web provides all of the same tools that are available in our desktop and mobile products, but with a few notable differences in how these tools function:
- The Classroom gallery is limited to a total of 25 videos at a time to ensure optimal display of users’ video panels;
- Virtual Backgrounds do not completely cover a user’s background and instead create a small window for users’ faces in the center of the video panel;
- Many instructional tools will open in a separate window for learners once launched to the class as opposed to launching directly within the tab;
In addition, Class on Web is not currently supported on an iPad tablet, and some Chromebooks are currently unable to show the Classroom gallery. The Active Speaker View is replaced with the Classroom gallery in these cases. Users of these devices should continue to use the mobile application to join classes for now, though we are planning to implement support for the web-based experience on both platforms in the near future.
Finally, certain features and functionality are not currently available in the web-based experience but are planned for the near future. These include the following:
- Proctor / Collaboration View
- Annotations
- The Participation View seating chart mode
How to Create & Join Classes
The Class creation and launch flows operate in the same way for the Web-based version as they do in the downloadable apps.
Class Creation
Users can log in to create class sessions by navigating to link shown here: https://[subdomain].class.com/v1_index_client.html?state=websdk:true. Please note that “[subdomain]” should be replaced with the same subdomain that is used elsewhere for your organization. This will direct users to a web-based version of the same home screen that they would see in the Class apps that can be used to create a Class session. Any Class courses that are created on MacOS, Windows, iOS, or Android will also be shown here.
Launch Pages
For users that do not have the instructor role, this method of joining web-based Class sessions will be the primary way that someone accesses a Class session. Once Class on Web has been enabled for an organization’s account in the admin portal (contact your customer success manager for support in accessing this), an additional launch option will appear on the launch pages, as shown below.
Once clicked, users will be added to the class session and will be able to participate alongside users from any of the downloadable Class apps or a standard Zoom client.
Contact our Support Team
Support Number: 888-975-1112 | 24/7 End-user support | Premium SLA: 24 hours | Standard SLA: 72 hours
Class Support Services Guide