Last updated: April 5, 2023.
Below is the workflow that instructors will follow to log in to Class for the first time. All instructors must have a Zoom account in order for Class to work. Click here to find software and hardware requirements.
1.
Open the .dmg file by clicking on it.
Note: This example shows the download in Chrome. Other browsers may differ.
2.
On this screen, click and drag the Class app into the Applications folder. The Class application will install.
3.
Upon the first time loading Class, users will see two options, the Join a class button and the sign-in button. Select sign-in.
4.
Next, users will be asked to select an authentication mode. Regardless of the authentication mode that is used, it is critical that users sign in with the same account that has been added to the admin panel. Users should contact their organization’s technical support team if there are any questions about which account should be used to sign in.
5.
Class will request access to a Zoom account. Zoom access is required in order for the user to be able to create classes and be set as the host of class sessions.
6.
Users will be brought to the Class home screen and the sign-in flow is complete.
Last updated: July 15, 2022.
Below is the workflow that students will follow to log in to Class for the first time. Click here to find software and hardware requirements.
1.
The learner will receive a welcome email from their instructor.
2.
The learner will be present with the Learner Launch Page. Learners have the option to launch the class in Class, download the app, or open the class in Zoom. Learners will select download.
3.
Open the .dmg file by clicking on it
Note: This shows the download in Chrome. Your browser may differ.
4.
On this screen, click and drag the Class app into the Applications folder. This installs the Class application.
5.
Upon the first time loading Class, the learner will be asked to sign in or join an existing class.
6.
The learner can sign in from the options provided.
7.
The learner will be brought to the Class home screen and the sign-in flow is complete.
Last updated: December 22nd, 2021.
Below is the workflow that users will follow to update the Class application in macOS.
1.
Open the Class application in the Applications folder.
2.
Select the Menu bar and choose “Class/Check for Updates…”
3.
If the Class application has no updates a new window will appear saying “You’re up-to-date!”
4.
If an update is needed a new window will appear and to update choose “Install Update.” You can also check “Automatically download and install updates in the future” and Class will automatically update if there is an update available upon launch.
Last updated: February 3, 2022.
The uninstall process for Class closely follows the installation process in that separate steps must be taken by both Zoom account administrators as well as users of the product (instructors and learners).
For Account Administrators: Removing Class from Your Institution’s Zoom Account
Removing the Class application from your Zoom account ensures that no new classes can be created or activated by users of the desktop products.
- To remove the application, simply log in with your Zoom account credentials at the following URL: https://marketplace.zoom.us/.
- Once here, navigate to Installed Apps in the left-hand navigation menu and select Uninstall for each Class application pictured below.
For Users: Removing Class from your macOS Device
Uninstalling Class from your device is done in the same way as other applications:
- From your desktop, navigate to the Applications folder in a Finder window.
2. Select the Class application and move it to your Trash.
3. Shift+Command+G, type in: ~/Library/Application Support, find the Class folder, and, if present, ClassState file, delete both.
Contact our Support Team
Support Number: 888-975-1112 | 24/7 End-user support | Premium SLA: 24 hours | Standard SLA: 72 hours
Class Support Services Guide