Last updated: February 18, 2022.
To download chat history from Class as an instructor, please follow these steps.
- Log in to the Class Application.
- Locate the desired Class from the Schedule tab and select it.
- Select the ellipsis menu in the upper right near the Settings and Schedule button as shown below.
- Select the Download Chat option from the menu.
- In the following dialog prompt, please select the start and end dates for the range of time you wish to download chats from and press the Export button.
- This will save the chat transcript to your device.
- Download chat shows all chats sent to the “Everyone Channel” for the Class based on the date and time range selected. This may cover multiple instances of a Class.
- Time zones shown in the export are based on the Instructor who downloaded the chat’s local time.
- Downloaded chat will be saved as a .csv file.