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How to Download Chat

Last updated: February 18, 2022.

To download chat history from Class as an instructor, please follow these steps.

  1. Log in to the Class Application.
  2. Locate the desired Class from the Schedule tab and select it.
  3. Select the ellipsis menu in the upper right near the Settings and Schedule button as shown below.
  4. Select the Download Chat option from the menu.
  5. In the following dialog prompt, please select the start and end dates for the range of time you wish to download chats from and press the Export button.
  6. This will save the chat transcript to your device.



  • Download chat shows all chats sent to the “Everyone Channel” for the Class based on the date and time range selected. This may cover multiple instances of a Class.
  • Time zones shown in the export are based on the Instructor who downloaded the chat’s local time.
  • Downloaded chat will be saved as a .csv file.

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