Last updated: May 12, 2022.

Please note that only the active speaker and shared screens are recorded. The classroom tab/gallery is not recorded.

Please note that the recording takes time to process. Please allow twice the time of the recording for processing.


To record a class, select the center Record button. Select Record on this Computer.

Note: If you would like to include the screen sharing in your recording, ensure to save it to the cloud instead of locally.
Note: The Record to the Cloud option records to your Zoom cloud location.


Use the pause and stop buttons as you choose. These display in the top left corner of your classroom view.


The Class app will ask you once more where you would like to save your recordings. You can select the option to choose a new location. Save when done.


The newly created recording file will be named by the date and time of the recording, saved to the file location you chose or created, as shown below. For example, this recording took place on Feb 22nd, 2021 at 9 am (folder name: 2021-02-22 9.04.05 = date and time of the recording), and I saved it to the Class Recordings folder, which I created within the Documents folder.


To find your Class recordings, log into your Zoom account at Select Recordings from the menu on the left. Select Cloud Recordings or Local Recordings to view your recorded sessions.

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Support Number: 888-975-1112 | 24/7 End-user support  |  Premium SLA: 24 hours  |  Standard SLA: 72 hours
Class Support Services Guide