Last updated: May 25, 2023.
Please note that only the active speaker and shared screens are recorded. The classroom tab/gallery is not recorded.
Please note that the recording takes time to process. Please allow twice the time of the recording for processing.
To record a class, select the Record button. Select Record on this Computer to save your recording locally on a device. Select Record to the Cloud to save a recording in the Zoom cloud.
Note: If the instructor would like to include screen sharing, or closed captioning in the recording, save it to the cloud instead of locally.
Local recordings on Windows and MacOS will save to Documents > Zoom by default. The newly created recording file will be named by the date, time, and Class name of the recording. For example, this recording took place on May 25th, 2023 at 11:38 am (folder name: 2023-05-25 11.38.16 Testing = date, time, and Class name of the recording), and it was saved to the Zoom folder, within the Documents folder.
Contact our Support Team
Support Number: 888-975-1112 | 24/7 End-user support | Premium SLA: 24 hours | Standard SLA: 72 hours
Class Support Services Guide