Remote Control

Last updated: January 23rd, 2023.
  • Participants can now request access for remote control of the user sharing their screen and stop their remote control anytime.

1.

To request remote control options, have a participant share their screen. Once they are sharing, you will see a screen share tab. Select View Options and select Request Remote Control.

On Mac:

2.

A pop-up window will give you the option to request remote control of the user’s screen or cancel.

3.

If the participant declines, you will receive a message saying to request again or cancel. Select request again.

4.

The user will get a pop-up on their shared screen that the instructor is requesting remote control of their screen. You can regain control by hitting shift + S on the keyboard. Select approve.

5.

You will be able to control the screen of the user that approved and click around. You have the option to stop remote control.

6.

The user has the option to stop remote control on their screen. They can also regain control with Shift + S.

7.

When the user has stopped the remote control session, you will get a notification on the bottom left of the screen.

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