Closed Captions

Last updated: March 23, 2023.

Any user, given live transcription has been enabled for the class, will be able to toggle on Closed captions. 


Before enabling Closed Captions in Class, please ensure that the setting is activated in the In Meeting (Advanced) settings on


Hosts can turn on Closed Captioning for the class. In a class, go to the dropdown menu under View and select Closed Captions: On.


To update Closed Captioning settings, select the dropdown menu under View and select Closed caption settings…


Hosts can toggle automatic closed captioning in the Closed Caption settings window. Select Save when finished.


To edit the sizing of the captions, select Closed Captions: Sizing…


Once live transcriptions are turned on by the host, Closed Captions are available for individual users to toggle. Users can go to their view and select Closed Captions. In the drop-down, to turn on, select Show.


The individual user will see a closed captions box on top of the toolbar.


To allow for closed captions on iOS, one must navigate to: Settings -> Accessibility -> Subtitles & Captioning -> Closed Captions + SDH.


  • Can a user configure it such that transcriptions automatically turn on?
    • Transcriptions will be automatically turned on by default
  • Can only the host turn this on?
    • Yes
  • Can a user hide captions if they want?
    • Yes
  • What will happen if the user assigned as the manual closed captioner leaves the meeting?
    • On Windows, the host instructor will be notified, with a button in the notification to select a new user
    • On iOS, the host instructor will be notified, and the closed captions will change from manual to automatic (English voice-to-text)

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