Last updated: March 13th, 2023.
Platform: Class
Version: All
Issue:
Dashboard metrics will not update until two minutes after the last participant leaves Class. Once the session is finished, you can access the dashboard and see updated metrics from that Class. To read our dashboard instructor guide, select here.
Class Time |
Session length of selected date |
|
Average session length for all sessions of this class |
Facilitator Talk Time |
Total talk time of |
|
Average facilitator talk time for all sessions of this class |
Participant Talk Time |
Total talk time (sum) of all participants in this session |
|
For the selected session, the average total talk time among participants |
Attendance |
Total number of learners in the roster who “attended” |
Attendance Semester Avg |
Aggregate attendance of learners in roster across all session to date |
Avg. Participant Talk Time |
Average talk time of a participant in this session |
|
Average talk time of a participant across sessions in this class |
Times Participants Raised Hands |
Total number of hands raised this session |
|
Average number of hands raised in a session |
Times Learners Gave Private Feedback |
Total number of private reactions and feedback this session |
|
Average number of reactions and feedback in a session |

Participant |
Participant name as logged in roster |
Talk Time |
Talk time in this session in minutes during this session |
Focus Time |
Time the participant had the Class application in focus on their device during this session |
Hand Raises |
Total number of times participant raised their hand during this session |
Feedback |
Total number of reactions or feedback selected by participant during this session |
Stars |
Maximum number of stars given during this session |

Contact our Support Team
Support Number: 888-975-1112 | 24/7 End-user support | Premium SLA: 24 hours | Standard SLA: 72 hours
Class Support Services Guide