Knowledge Base
Last updated: November 2nd, 2021.
Platform: Class
Version: All
Functionality:
Instructors have the ability to remove a learner from class at any time.
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In the Sidebar on the left-hand side of the Class app, find the learner’s name and click the blue More button to reveal a drop-down menu.
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Select Remove to push the learner out of the class.

3. Learners will receive a message that they have been kicked out of the class. They will be unable to re-join.

4. Please note: If you’d like participants the ability to rejoin after being removed, please go to your advanced Zoom settings and enable the functionality.

Sending a Learner back to the waiting room
With the April 2023 release of Class, instructors now have the option to send a meeting participant back to the waiting room.
Note: “Move to waiting room” is currently available for the Windows platform only.
- Click the ellipses (…) next to a participant’s name and choose “Move to waiting room“

- A confirmation box will appear.
- Click Move to Waiting Room to complete the process.
- Any student moved to the waiting room can be readmitted to the session later.
Contact our Support Team
Support Number: 888-975-1112 | 24/7 End-user support | Premium SLA: 24 hours | Standard SLA: 72 hours
Class Support Services Guide