Class: Unable to Login using LTI

Last updated: January 10th, 2023.

Platform: Class

Version: All


If a user’s LMS email and Zoom email are mismatched in the LMS, they will receive an error saying they are unable to login

Class login screenshot


To resolve this error message, you must change your default email address to the email associated with your Zoom account in Canvas. Link to Canvas documentation:

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