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Class: Session Best Practices

Last updated: June 29, 2023.

Best practices for best experience

  • Use a hard-wired (Ethernet) connection, if available. If not available, use a Wifi connection. If using Wifi, try to be as close to the router as possible. You can check your connection status by using the health check feature.
  • Close other programs. Close all programs and streaming services on your computer except for the browser you are using for your Class session or the Class application.
  • Restart your device before the session. Your device can begin to run slowly after being left on for a long time. Restarting it will free up memory space and clear temporary files that were stored by various pieces of software.
  • Keep your browser current. Only use up-to-date Internet browsers that are supported by Class for Web.
  • Keep your Class application current. Always update the Class application when a new version is available.
  • Limit video use. Use video during the session only when necessary.
  • Use headphones. Cut down on the background noise by using headphones.

Make a strong impression

  • Join the session early. Give yourself time to learn what you can and can’t do in the session. Start with the basics: become familiar with the Class user interface and how to participate in the session.
  • Be on time. If you can’t be early, be on time. Let the instructor know if you are going to be late or absent.
  • Introduce yourself. Don’t assume everyone automatically recognizes your voice. State your name the first few times you speak. Let instructors know who is participating. Give everyone a chance to know you.
  • Make eye contact. If you are sharing video, look at the camera and not the session. It may feel weird but it shows you are engaged in the session. If you need to multi-task during the session, shut your video off to avoid looking distracted.
  • Mute yourself when not speaking. Nothing is more distracting than background noise. For example, typing or a private conversation. It can also give the impression that you aren’t paying attention.
  • Be professional. You may be joining the session from somewhere private but you are not alone. You are face-to-face with your peers, instructors, and guest experts. Make a good impression. Participate. Don’t talk over someone. Raise your hand if there is no opening to speak. Type questions and feedback in the chat.  Learn how to chat based on your operating system here. Watch your mannerisms and facial expressions.
  • Take an active part. Use the Reactions feature and chat to show your engagement.  Learn how to use Reactions based on your operating system here.


“Web Conferencing Etiquette: Top Tips.” – Adobe Connect User Community. N.p., n.d. Web. 11 Sept. 2015.

Warren, Gabriela. “How To Participate in Online Meetings.About Tech., n.d. Web. 11 Sept. 2015.

“10 Commandments for a Successful Web Meeting.” Mega Meeting. N.p., n.d. Web. 11 Sept. 2015.