Platform: Windows

Version: All supported versions

Issue:

Some users may be unable to launch Class or join sessions because their device’s C++ libraries don’t match the Class’s target architecture.

Workaround:

1. Uninstall Class

2. Navigate to Microsoft’s Redistribute Visual C++ Files download page.

3. Click the link for X64.

4. Run the installer.

5. Reinstall Class from your organization’s download page, I.E., [SUBDOMAIN].class.com