Knowledge Base
Last updated: November 11th, 2022.
Platform: Windows
Version: All supported versions
Issue:
Some users may be unable to launch Class or join sessions because their device’s C++ libraries don’t match the Class’s target architecture.
Workaround:
-
Uninstall Class

2. Navigate to Microsoft’s Redistribute Visual C++ Files download page.
3. Click the link for X64.

4. Run the installer.

5. Reinstall Class from your organization’s download page, I.E., [SUBDOMAIN].class.com

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Class Support Services Guide