Overview
This release is part of a series of updates that will be made available on a weekly basis through August to ensure that you, your instructors and staff, and your learners have a successful fall with Class.
Features
Admin controls:
- Class admins may now automatically turn on recording for all sessions in their organization from the Class admin panel
Enhancements
Feedback Surveys:
- Feedback surveys now display their results in real-time
Launch
- Users are now directed to reload the launch page after their initial Class install
- Users that are launching into class with an invalid / defunct URL now receive helpful information on how to proceed
General:
- Updates to the latest version of the Zoom SDK for Android (v5.11.3)
- Improved support for Breakout Room timers and notifications on Chromebook
Bug Fixes
Below are the high-priority bug fixes included in this release:
- Fixed a bug where students couldn’t see launched PDF files
- Fixed an issue where joining a class from the link would open the Google Play store rather than launching the class
- Fixed a bug where breakout chat disappeared after joining and leaving a breakout room
- Fixed a bug where class instructors can’t delete multiple class dates at a time
- Fixed a bug where LTI instructors can’t make changes to the date range after initially setting semester length
- Fixed a bug where students can still see tabs after the instructor closes them
Known Issues
General:
- Additional USB cameras are not always detected
- Certain devices on Android 11 may not be able to screenshare with more secure apps in the background (ex: banking applications)
- Intermittently, the Class App is freezing for Chromebook students
- Some users are unable to join audio
- Instructor unable to join/edit created class from Schedule
- Creating a Class from Existing Meeting creates a new meeting not associated with the existing ID
- Zoom marketplace “Class for Users” app needs to be authorized or re-authorized
- Issues with classes where there are participants with the same name
- Issues with the meeting information dialog displaying the class name as the description
- Issues with the calendar in Class schedule tab when selecting classes on later days of the month
- Class name appears in meeting description field of meeting info panel
- Newly rostered students don’t show up in drop-down when verifying user as existing student
- Course sessions can overlap in the same date/time
Annotation:
- Android students are intermittently unable to annotate on others’ screens and their screens
Chat:
- Messages sent by Chromebook users in breakout room chat are not always seen by other users
- Issues with chat not navigating the user to the newest message
Breakout Rooms:
- Occasionally, the Class App crashes when users join Breakout Rooms
- Chromebook users’ screens are not always visible in the All Breakout Rooms tab
- Automatically / manually assigned chromebook users don’t have access to breakout room chat
- Some Chromebook users see other users as unverified when they’re returning from Breakout Rooms
- Intermittent issues with the “more” button in breakout rooms being unresponsive on the sidebar
- Issues with duplicate users showing as unverified when using breakout rooms
- Issues with users getting unverified when joining and leaving a breakout room
- Issue where the Host/Co-Host labels in the Participant list disappear when breakout rooms are launched
Teaching Tools:
- Some Chromebook users see other users as unverified when they’re returning from Breakout Rooms
- Some instructors can’t add students to the Class Roster
- Intermittently, users’ last names are duplicated on their individual whiteboards
- XML Error in Agenda when opening demo class as Corporate Instructor
- Issues with the syllabus/agenda showing an XML error 24+ hours after upload time
- Font changes in Whiteboard don’t persist on Chromebook and Windows
- Organizations that block google on their network are not able to open and view any shared files
- Issues adding whiteboard pages, where the page numbers do not increment as expected
- Intermittently, users’ last names are duplicated on their individual whiteboards
- Intermittently, whiteboard presenter mode is not centered on presenters’ drawing
- Microsoft word files are currently unable to be viewed within the share files tool
Zoom users
- Sometimes users can still join Class with Zoom despite the setting being disabled in the admin portal
- Messages sent from Zoom chat are not displayed in the Class chat
- Zoom users see a blank page when instructor launches Browse the Web and Survey
- Issues with Zoom users and verification, including when they select a link from their chat
- Issue with Participant list displaying the sidebar icon for zoom users who have closed it
- Issues where Zoom users do not appear in the All Breakout Rooms tab
- Issues where two links to the sidebar are sent to participants joining from the sidebar
- Issues with Zoom users becoming unverified after opening the sidebar link
Demo class
- Issues in Demo Class when adding a student to the roster
- Unable to join the demo experience as a student user
- Mute all and clear reactions button in sidebar don’t work in demo class
Localization
- Mistranslations for professor, trainer, and teacher role names
- Mute All and Verify All not visible in Spanish translated application
- In Spanish translation of the application, the label for Absent participants is missing
- Japanese translation of application has incorrect labels for breakout room chat threads
LTI
- Issues with host instructor losing privileges when launching through LTI
- Issues with LTI verification not properly parsing the username
Participants list
- Issues with the unverified icon not displaying in Participants list for unverified users joining class
- Issues with the Absent participants list not displaying
Sign-in
- Issues where participants can connect to the meeting when using SAML meeting authentication
- Issues with users not staying signed in when relaunching the application
- Error when logging into class from a @gmail.com email address
- When an organization requires authentication to join a Class, they are unable to
Contact our Support Team
Hours: Monday – Friday 9 am – 5 pm ET/CT/MT/PT | Premium SLA: 24 hours | Standard SLA: 72 hours
Class Support Services Guide