Release Notes

Version 2.6.1 — November 28th, 2022

Overview

This release includes a new health check tool to monitor performance and permissions, improvements to the notifications that are shown when app updates are available, and various UI updates to improve the end-user experience.

The SDK version as of this release is 5.11.10.

Enhancements

Included below are the updates and changes that have been made to improve the end user experience:

  • Added a health check tool that can be accessed in-session from the main toolbar to provide users with more information on device and application performance
  • Implemented improved support for third party cookies used in many instructional tools and third-party content sites
  • Added the ability to refresh and navigate forward and backward in LMS tabs, to match the flow that is available with the Browse the Web tool
  • Added additional notifications to prompt users to update the application when it is installed directly from the Google Play Store
  • Implemented improved support for annotations permissions set by users in Class sessions on other platforms

Bug Fixes

  • Fixed an issue where participants were able to screen share when instructor has set permissions to Host and Co-Hosts only
  • Fixed an issue where the Class sidebar was not loading on Chromebook App
  • Fixed an issue where LMS content tabs launched within Class refreshes back to homepage when users enter/exit Breakout Rooms
  • Fixed an issue where hiding meeting information in admin settings hides the meeting information dialog
  • Fixed a bug where Chromebook participants in Proctor Mode were accepting Screen Share feeds when Windows participants in Proctor Mode are viewed by Instructors in the expanded view
  • Resolved an issue where recordings where only available from the original instructor in the LTI integration, as opposed to all instructors
  • Resolved an issue where chat message labels overlap messages
  • Resolved several issues resulting in delays in the use of Admit All, Verify All, and Mute All
  • Resolved an issue where participants were unable to join class from Canvas/Moodle
  • Resolved an issue where instructors were unable to verify all users
  • Resolved an issue where font changes in Whiteboard don’t persist on Chromebook and Windows

Known Issues

General:
  • Additional USB cameras are not always detected
  • Certain devices on Android 11 may not be able to screen-share with more secure apps in the background (ex: banking applications)
  • Intermittently, the Class App is freezing for Chromebook students
  • Issues with the calendar in Class schedule tab when selecting classes on later days of the month
  • Class name appears in meeting description field of meeting info panel
  • Newly rostered students don’t show up in drop-down when verifying user as existing student
Annotation:
  • Android students are intermittently unable to annotate on others’ screens and their screens
Chat:
  • Messages sent by Chromebook users in breakout room chat are not always seen by other users
  • Issues with chat not navigating the user to the newest message
Breakout Rooms:
  • Occasionally, the Class App crashes when users join Breakout Rooms
  • Chromebook users’ screens are not always visible in the All Breakout Rooms tab
  • Automatically / manually assigned chromebook users don’t have access to breakout room chat 
  • Some Chromebook users see other users as unverified when they’re returning from Breakout Rooms
  • Intermittent issues with the “more” button in breakout rooms being unresponsive on the sidebar
  • Issues with duplicate users showing as unverified when using breakout rooms
  • Issues with users getting unverified when joining and leaving a breakout room
  • Issue where the Host/Co-Host labels in the Participant list disappear when breakout rooms are launched
Teaching Tools:
  • Some Chromebook users see other users as unverified when they’re returning from Breakout Rooms 
  • XML Error in Agenda when opening demo class as Corporate Instructor
  • Organizations that block google on their network are not able to open and view any shared files
  • Issues adding whiteboard pages, where the page numbers do not increment as expected
  • Intermittently, whiteboard presenter mode is not centered on presenters’ drawing

Zoom users

  • Sometimes users can still join Class with Zoom despite the setting being disabled in the admin portal
  • Messages sent from Zoom chat are not displayed in the Class chat
  • Zoom users see a blank page when instructor launches Browse the Web and Survey
  • Issues with Zoom users and verification, including when they select a link from their chat
  • Issue with Participant list displaying the sidebar icon for zoom users who have closed it
  • Issues where Zoom users do not appear in the All Breakout Rooms tab
  • Issues where two links to the sidebar are sent to participants joining from the sidebar
  • Issues with Zoom users becoming unverified after opening the sidebar link
LTI
  • Issues with LTI verification not properly parsing the username

Contact our Support Team

Email Support TeamOpen a Support Case

Hours: Monday – Friday 9 am – 5 pm ET/CT/MT/PT  |  Premium SLA: 24 hours  |  Standard SLA: 72 hours
Class Support Services Guide