Release Notes

Version 2.2.1 — March 24th, 2022


This release includes Zoom SDK updates (v.5.9.6) and user experience improvements for users that join Class through their LMS.


Included below are the new features that will be made available with this release.

Email Configuration:
  • Admins may now toggle off emails upon a newly rostered participant for their organization
  • Instructors may now not opt to not send an invitation email to students that they add to the roster
Contact support from the Home page:
  • Users may now report a problem to support from the Class home page, in their account information drop-down
  • Users may now navigate to the support help page from the Class home page, in their account information drop-down


Included below are the enhancements that were made to existing flows and features within the product.

  •  Zoom SDK update (v5.9.6)
For users joining Class from an LMS:
  • Start and end times of a Class session will now dynamically update based on the local user’s time zone
  • An additional tab separating upcoming and previous class sessions has been added, and classes are now sorted by soonest upcoming to make it easier to find the most relevant class
  • The soonest upcoming class session has its ‘Launch’ button available

Bug Fixes

  • Fixed issue where yellow speaking borders would persist when users stopped speaking
  • Fixed issue where user son the Japanese translated version of Class were unable to send chats
  • Fixed a bug where users could not edit an existing LTI entry and retain the current title
  • Fixed a bug where the top of the side panel was cut off when Spanish was OS language
  • Fixed a bug where students that join Class through LMS couldn’t see private messages from students that joined Class by other means
  • Fixed a bug where alternative hosts cannot launch Class from the LMS
  • Fixed a bug where LTI instructors that are prompted to authorize Class are taken to Zoom instead
  • Fixed a bug where the launch page hung on a blank screen if a URL with HTTPS is not entered
  • Fixed a bug where users with a Japanese localized app were unable to send chats
  • Fixed a bug where Cloud recording links do not show up on the LMS page

Known Issues


  • Users that have not authorized the ‘class for users’ app are unable to add students to the roster, and are not notified in the app
  • Disabling the gradebook in the admin panel does not disable the gradebook in Class
  • Verifying a zoom user that changes their name does not update the sidebar verification status
  • Intermittently, teachers Enters Class as a Student with a Different Name
  • Intermittently, creating classes on for individual days at the same time different days creates classes for the range of those dates
  • Opening the Agenda when the demo is set to ‘Corporate’ will throw an error


  • Devices that have their language set to Japanese cannot use breakout room chat
  • Japanese translation of instructor in the admin portal is partially incorrect

Breakout Rooms:

  • Intermittently, breakout chats disappear after joining and leaving a breakout room
  • Students that are exchanged in a breakout room by the instructor will not receive launched activities
  • Zoom users occasionally do not display in the all breakout rooms tab

Contact our Support Team

Open a Support CaseEmail Support Team

Hours: Monday – Friday 9 am – 5 pm ET/CT/MT/PT  |  Premium SLA: 24 hours  |  Standard SLA: 72 hours
Class Support Services Guide