Overview
This release includes an update to Zoom SDK 5.11.3
Features
General
- When admin users toggle on the setting ‘Toggle off meeting information to learners’, iOS learner users will be unable to see their meeting passcode
Enhancements
General
- Updated to Zoom SDK 5.11.3
- Updated the language of the automatic recording setting in the admin panel informing users that automatic recording with iOS / Android hosts is not currently supported
Bug Fixes
Class Entry / Creation:
- Fixed a bug where a user was unable to join their class from the Schedule view
- Fixed a bug where instructors can’t make changes to the date range in Edit Class Details after initially setting semester length
LMS/LTI:
- Fixed a bug where Class couldn’t be launched via LTI on Blackboard
- Fixed a bug where some users launching into Class from their LMS were being treated as students rather than instructors
Teaching Tools:
- Fixed a bug where Microsoft office files could not be viewed or opened
Known Issues
Included below are the open issues that our team is actively working to address.
Breakout rooms
- Intermittent issues with the “more” button in breakout rooms being unresponsive on the sidebar
- Issues with duplicate users showing as unverified when using breakout rooms
- Issues with users getting unverified when joining and leaving a breakout room
- Issue where the Host/Co-Host labels in the Participant list disappear when breakout rooms are launched
- Breakout rooms are not sorted numerically in the sidebar
Chat
- Issues with chat not navigating the user to the newest message
Demo class
- Issues in Demo Class when adding a student to the roster
- Unable to join the demo experience as a student user
- Mute all and clear reactions button in sidebar don’t work in demo class
Localization
- Mistranslations for professor, trainer, and teacher role names
- Mute All and Verify All not visible in Spanish translated application
- In Spanish translation of the application, the label for Absent participants is missing
- Japanese translation of application has incorrect labels for breakout room chat threads
LTI
- Issues with host instructor losing privileges when launching through LTI
- Issues with LTI verification not properly parsing the username
Participants list
- Issues with the unverified icon not displaying in Participants list for unverified users joining class
- Issues with the Absent participants list not displaying
Sign-in
- Issues where participants can connect to the meeting when using SAML meeting authentication
- Issues with users not staying signed in when relaunching the application
- Error when logging into class from a @gmail.com email address
- When an organization requires authentication to join a Class, they are unable to
Teaching tools
- Some instructors can’t add students to the Class Roster
- Intermittently, users’ last names are duplicated on their individual whiteboards
- XML Error in Agenda when opening demo class as Corporate Instructor
- Issues with the syllabus/agenda showing an XML error 24+ hours after upload time
- Font changes in Whiteboard don’t persist on Chromebook and Windows
- Organizations that block google on their network are not able to open and view any shared files
- Issues adding whiteboard pages, where the page numbers do not increment as expected
- Intermittently, users’ last names are duplicated on their individual whiteboards
- Intermittently, whiteboard presenter mode is not centered on presenters’ drawing
- [Feedback surveys] When students select an answer on a survey, the survey will skip several questions down
Zoom users
- Sometimes users can still join Class with Zoom despite the setting being disabled in the admin portal
- Messages sent from Zoom chat are not displayed in the Class chat
- Zoom users see a blank page when instructor launches Browse the Web and Survey
- Issues with Zoom users and verification, including when they select a link from their chat
- Issue with Participant list displaying the sidebar icon for zoom users who have closed it
- Issues where Zoom users do not appear in the All Breakout Rooms tab
- Issues where two links to the sidebar are sent to participants joining from the sidebar
- Issues with Zoom users becoming unverified after opening the sidebar link
General
- Creating a Class from Existing Meeting creates a new meeting not associated with the existing ID
- Zoom marketplace “Class for Users” app needs to be authorized or re-authorized
- Issues with classes where there are participants with the same name
- Issues with the meeting information dialog displaying the class name as the description
- Issues with the calendar in Class schedule tab when selecting classes on later days of the month
- Class name appears in meeting description field of meeting info panel
- Newly rostered students don’t show up in drop-down when verifying user as existing student
- Course sessions can overlap in the same date/time
- After using ‘verify all’ some users still view others as unverified
- Users are unable to log into Class with Google
Contact our Support Team
Hours: Monday – Friday 9 am – 5 pm ET/CT/MT/PT | Premium SLA: 24 hours | Standard SLA: 72 hours
Class Support Services Guide