Release Notes

Version 2.5.1 — August 25th, 2022


This release includes an update to Zoom SDK 5.11.3


  • When admin users toggle on the setting ‘Toggle off meeting information to learners’, iOS learner users will be unable to see their meeting passcode


  • Updated to Zoom SDK 5.11.3
  • Updated the language of the automatic recording setting in the admin panel informing users that automatic recording with iOS / Android hosts is not currently supported

Bug Fixes

Class Entry / Creation:
  • Fixed a bug where a user was unable to join their class from the Schedule view
  • Fixed a bug where instructors can’t make changes to the date range in Edit Class Details after initially setting semester length
  • Fixed a bug where Class couldn’t be launched via LTI on Blackboard
  • Fixed a bug where some users launching into Class from their LMS were being treated as students rather than instructors
Teaching Tools:
  • Fixed a bug where Microsoft office files could not be viewed or opened

Known Issues

Included below are the open issues that our team is actively working to address.

Breakout rooms
  • Intermittent issues with the “more” button in breakout rooms being unresponsive on the sidebar
  • Issues with duplicate users showing as unverified when using breakout rooms
  • Issues with users getting unverified when joining and leaving a breakout room
  • Issue where the Host/Co-Host labels in the Participant list disappear when breakout rooms are launched
  • Breakout rooms are not sorted numerically in the sidebar
  • Issues with chat not navigating the user to the newest message
Demo class
  • Issues in Demo Class when adding a student to the roster
  • Unable to join the demo experience as a student user
  • Mute all and clear reactions button in sidebar don’t work in demo class


  • Mistranslations for professor, trainer, and teacher role names
  • Mute All and Verify All not visible in Spanish translated application
  • In Spanish translation of the application, the label for Absent participants is missing
  • Japanese translation of application has incorrect labels for breakout room chat threads
  • Issues with host instructor losing privileges when launching through LTI
  • Issues with LTI verification not properly parsing the username
Participants list
  • Issues with the unverified icon not displaying in Participants list for unverified users joining class
  • Issues with the Absent participants list not displaying
  • Issues where participants can connect to the meeting when using SAML meeting authentication
  • Issues with users not staying signed in when relaunching the application
  • Error when logging into class from a email address
  • When an organization requires authentication to join a Class, they are unable to 
Teaching tools
  • Some instructors can’t add students to the Class Roster
  • Intermittently, users’ last names are duplicated on their individual whiteboards
  • XML Error in Agenda when opening demo class as Corporate Instructor
  • Issues with the syllabus/agenda showing an XML error 24+ hours after upload time
  • Font changes in Whiteboard don’t persist on Chromebook and Windows
  • Organizations that block google on their network are not able to open and view any shared files
  • Issues adding whiteboard pages, where the page numbers do not increment as expected
  • Intermittently, users’ last names are duplicated on their individual whiteboards
  • Intermittently, whiteboard presenter mode is not centered on presenters’ drawing
  • [Feedback surveys] When students select an answer on a survey, the survey will skip several questions down
Zoom users
  • Sometimes users can still join Class with Zoom despite the setting being disabled in the admin portal
  • Messages sent from Zoom chat are not displayed in the Class chat
  • Zoom users see a blank page when instructor launches Browse the Web and Survey
  • Issues with Zoom users and verification, including when they select a link from their chat
  • Issue with Participant list displaying the sidebar icon for zoom users who have closed it
  • Issues where Zoom users do not appear in the All Breakout Rooms tab
  • Issues where two links to the sidebar are sent to participants joining from the sidebar
  • Issues with Zoom users becoming unverified after opening the sidebar link
  • Creating a Class from Existing Meeting creates a new meeting not associated with the existing ID
  • Zoom marketplace “Class for Users” app needs to be authorized or re-authorized
  • Issues with classes where there are participants with the same name
  • Issues with the meeting information dialog displaying the class name as the description
  • Issues with the calendar in Class schedule tab when selecting classes on later days of the month
  • Class name appears in meeting description field of meeting info panel
  • Newly rostered students don’t show up in drop-down when verifying user as existing student
  • Course sessions can overlap in the same date/time
  • After using ‘verify all’ some users still view others as unverified
  • Users are unable to log into Class with Google

Contact our Support Team

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Hours: Monday – Friday 9 am – 5 pm ET/CT/MT/PT  |  Premium SLA: 24 hours  |  Standard SLA: 72 hours
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