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Release Notes

Version 2.11 — February 23, 2023


This release introduces dial-in support for macOS users, as well as several updates and bug fixes across the product for instructors, and participants alike.

Zoom SDK Version: 5.13.5

Note: manual close captions have been disabled in this build based on an issue identified in the latest Zoom SDK. We will re-enable this feature upon resolution of this issue. Automatic closed caption (live transcription) functionality is unaffected by this change.


Below are the improvements that are being made available as part of this release:

  • Users now have the ability to use phone audio when joining a Class session
  • The waiting room screen that is shown to users prior to joining a session has been updated to improve display of session information
  • Users will now no longer be able to change roles while Proctor / Collaboration View is active to prevent issues with screen share access and simplify the workflow
  • Users will have access to the “Blur” background filter, to provide parity with the experience provided on other platforms and with Zoom
  • The LTI integration with Blackboard Learn will now leverage the Blackboard universal extension framework (UEF) to enhance the experience of creating, viewing, and joining sessions from the Learn LMS

Bug Fixes

  • Resolved an issue that was preventing users from submitting large CSV files as part of managing Class rosters in the Class admin portal
  • Resolved an issue where survey results would not load

Known Issues

  • Username/identity mismatches in macOS 11.X
  • Local recording files are being converted to audio-only
  • User may intermittently get ‘stuck’ on the Connecting screen
  • User may see “No Recent Activity” in Proctoring Screenshots
  • User may crash while joining BORs when using macOS 11.x
  • Mute all and clear reactions button in sidebar don’t work in demo class
  • Breakout Rooms are not sorted numerically
  • [LTI] Course sessions can overlap the same date/time
  • Sidebar and gallery reactions inconsistent [all platforms]
  • “Delete” available for courses created by other instructors, not available for own courses
  • User in Warsaw Poland having issue scheduling class session for next day
  • No messaging in Class app for underpowered computers trying to use background images
  • Whiteboard Copy to clipboard as PNG does not work
  • Whiteboard Actions > Copy only works one time on an object
  • More than one of the same Whiteboard image (PNG) does not persist when switching between whiteboard pages
  • You Must Sign in with Registered Account to Join this Webinar
  • Creating a Class from Existing Meeting creates a new meeting not associated with the existing ID
  • Students are bypassing the waiting room despite Zoom and Class settings
  • Unable to open Google Course Kit assignments in Canvas
  • Zoom Recordings not showing in Moodle LTI
  • Students in Class are missing from Chat, Proctor, Participants Panel, Etc
  • Web/Class App not displaying full chat messages when viewing Breakout chat
  • Teaching tools launched in breakout rooms fail to relaunch if left open when breakout rooms are closed
  • Reflex method not supported in Android WebView
  • Co-Teachers cannot launch additional courses
  • Not having Host Permissions/Abilities when launching via Brightspace LTI

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