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Release Notes

Version 2.16 — August 31, 2023

Overview & Highlights

This release introduces an updated Play Video experience, an updated version of the Zoom SDK, and several performance and stability improvements. Additionally, as of this release, the main Classroom will continue to be recorded by default when Breakout Rooms are started and Cloud Recording is in use.

Zoom SDK Version: 5.15.7

Class minimum version as of this release: 2.11


Play Video

In order to improve the performance of the Play Video feature across different devices, we have made several modifications to this experience.

  • Videos may be muted by default on some platforms to prevent issues with playback;
  • A blue banner has been introduced at the top of the video frame to indicate who is controlling playback;

Additionally, we now support Vimeo as an additional content provider! Vimeo videos can be uploaded and controlled using the same process and workflow as YouTube videos.

Ability to Clear Chat

Class chat threads will automatically clear after 8 hours. If, however, an instructor needs to clear the chat history sooner than this point, they can now do so using the option shown below.

Bug Fixes

  • Addressed an issue where verification of participants was failing intermittently;
  • Addressed an issue where Feedback is empty in dashboard reporting;
  • Addressed an issue that was preventing successful uploads of PDFs to the Class whiteboard in some cases;
  • Addressed an issue that was leading to the obfuscation of the Class details screen when the Class is accessed through the Class app on the schedule page;
  • Addressed an issue that was causing the Admit All button to fail inconsistently, leading to participants being stuck in the waiting room;
  • Addressed an issue that was leading to Class participants in Breakout Rooms being shown in the main classroom;
  • Addressed an issue that was causing chat messages to disappear when users leave the session;
  • Fixed an issue that was was causing the Hands Raised Seating Chart mode to behave incorrectly;

Known Issues

  • Mac local recordings don’t contain video, just audio.
  • In some cases, learner names do not show in the dropdown for the Breakout Room configuration dialog.
  • In some cases, additional instructors do not assume co-host status upon joining sessions.
  • Users are getting authentication error when using Browse the Web with third party websites.

Contact our Support Team

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Hours: Monday – Friday 9 am – 5 pm ET/CT/MT/PT  |  Premium SLA: 24 hours  |  Standard SLA: 72 hours
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