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Release Notes

Version 2.9 — December 22, 2022


This release includes several updates intended to improve the in-session user experience, some additional tools for admin users, updates to the Class Health Check tool, and various bug fixes. In addition, users who download the app will now be required to accept an end user license agreement going forward.

Zoom SDK Version: 5.12.8


  • Admin users can now view basic information on scheduled Classes from the admin portal via the “Classes” page
  • Users now have the ability to test their audio and video settings from the application home screen as well as the waiting room
  • Users now have the ability to collapse the Front of Class region of the app to increase the visible area of screen share and activity tabs
  • While sharing their screen, users now have the viewing modes for the floating gallery that are available on the Class Windows app and in Zoom; these include the following options:
    • Speaker View (name only)
    • Speaker View (full video)
    • Column View
    • Grid View
  • While sharing their screen, users now have the ability to change the sort order of the floating gallery using the same options that are available in the Class seating chart

Bug Fixes

  • Fixed an issue where instructors where intermittently appearing as unverified for students
  • Fixed an issue where the performance of certain form fields used in activity tabs, such as the URL field in the Browse the Web tool, were not working when switching back and forth between tabs
  • Fixed an issues where third-party microphones were not working in Class sessions
  • Resolved an issue where the Class attendance tool intermittently fails to record leave time for participants when the Class session ends before users leave
  • Resolved an issue where host/co-host labels disappear when Breakout Rooms are launched
  • Resolved an issue that was preventing the Class LTI tool from loading within an institution’s learning management system

Known Issues

  • Username/identity mismatches in macOS 11.X
  • Local recording files are being converted to audio-only
  • User may intermittently get ‘stuck’ on the Connecting screen
  • User may see “No Recent Activity” in Proctoring Screenshots
  • User may crash while joining BORs when using macOS 11.x
  • Mute all and clear reactions button in sidebar don’t work in demo class
  • Breakout Rooms are not sorted numerically
  • [LTI] Course sessions can overlap the same date/time
  • Sidebar and gallery reactions inconsistent [all platforms]
  • “Delete” available for courses created by other instructors, not available for own courses
  • User in Warsaw Poland having issue scheduling class session for next day
  • No messaging in Class app for underpowered computers trying to use background images
  • Whiteboard Copy to clipboard as PNG does not work
  • Whiteboard Actions > Copy only works one time on an object
  • More than one of the same Whiteboard image (PNG) does not persist when switching between whiteboard pages
  • You Must Sign in with Registered Account to Join this Webinar
  • Creating a Class from Existing Meeting creates a new meeting not associated with the existing ID
  • Students are bypassing the waiting room despite Zoom and Class settings
  • Unable to open Google Course Kit assignments in Canvas
  • Zoom Recordings not showing in Moodle LTI
  • Students in Class are missing from Chat, Proctor, Participants Panel, Etc
  • Web/Class App not displaying full chat messages when viewing Breakout chat
  • Teaching tools launched in breakout rooms fail to relaunch if left open when breakout rooms are closed
  • Reflex method not supported in Android WebView
  • Co-Teachers cannot launch additional courses
  • Not having Host Permissions/Abilities when launching via Brightspace LTI

Contact our Support Team

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