Release Notes

Version 1.24 — December 28, 2022


This release brings the web-based experience up to date with the latest available version of the Zoom web SDK. This update also includes a number of bug fixes and performance improvements.

Zoom SDK Version: 2.9.5


  • Upgraded to Zoom Web SDK version 2.9.5, which addresses a key enhancement in supporting Gallery View on Chromebook devices
  • The Share Files feature can now be disabled
  • Whiteboard, Browse the Web, Play Video, and Share Files have the ability to sort tables alphabetically

Bug Fixes

  • Resolved an issue where users were unable to see recording and breakout room options in bottom toolbar
  • Resolved an issue where a learner in BOR is getting unverified when a client instructor joins BOR

Known Issues

  • Proctoring screenshots are not updated for a web app instructor
  • Users are intermittently being asked to rejoin audio when entering/exiting BOR
  • In some instances, unverified users can see Screen Share content
  • In some instances, LMS pages do not launch
  • In some instances, instructors are unable to mute students
  • All content launched through the Browse the Web tool and web-based files launched through Share Files must be opened in an external tab; this will impact the Focus Time tracking for participants in the session
  • Annotations and Remote Control are not available as part of the suite of Screen Share tools based on the limitations of the Zoom Web SDK
  • The Participation View seating chart mode is not currently implemented in the web experience
  • In some cases, Webapp users are prompted only to join Breakout Group 1 when “allow participants to choose” is selected

Contact our Support Team

Open a Support CaseEmail Support Team

Hours: Monday – Friday 9 am – 5 pm ET/CT/MT/PT  |  Premium SLA: 24 hours  |  Standard SLA: 72 hours
Class Support Services Guide