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Release Notes

Version 2.16 — August 31, 2023

Overview & Highlights

This release makes the Class 2.0 experience that was released earlier this month the default experience for all customers. This release also introduces an updated Play Video experience and several performance and stability improvements. Additionally, as of this release, the main Classroom will continue to be recorded by default when Breakout Rooms are started and Cloud Recording is in use.

Zoom SDK Version: 2.14.0


Play Video

In order to improve the performance of the Play Video feature across different devices, we have made several modifications to this experience.

  • Videos may be muted by default on some platforms to prevent issues with playback;
  • A blue banner has been introduced at the top of the video frame to indicate who is controlling playback;

Additionally, we now support Vimeo as an additional content provider! Vimeo videos can be uploaded and controlled using the same process and workflow as YouTube videos.

Ability to Clear Chat

Class chat threads will automatically clear after 8 hours. If, however, an instructor needs to clear the chat history sooner than this point, they can now do so using the option shown below.

Class for Web

As of the August 31st release, the Class 2.0 experience will be enabled for all customer instances. This can be reverted in the Class admin portal by going to the configuration page and unchecking the option shown below:

Bug Fixes

  • Addressed an issue where verification of participants was failing intermittently;
  • Addressed an issue where Feedback is empty in dashboard reporting;
  • Addressed an issue that was preventing successful uploads of PDFs to the Class whiteboard in some cases;
  • Addressed an issue that was leading to the obfuscation of the Class details screen when the Class is accessed through the Class app on the schedule page;
  • Addressed an issue that was causing the Admit All button to fail inconsistently, leading to participants being stuck in the waiting room;
  • Addressed an issue that was leading to Class participants in Breakout Rooms being shown in the main classroom;
  • Addressed an issue that was causing chat messages to disappear when users leave the session;
  • Fixed an issue that was preventing the main Classroom session from being recorded while Breakout Rooms are in progress;
  • Fixed an issue where the “Videos per screen” setting was not behaving correctly when users select 4 videos;

Known Issues

  • In cases where learners enter a Class session without being added to the roster, this can lead to quiz exports not reporting on these learners’ activity.
  • Whiteboard updates do not show up for Instructor on “All Breakout Rooms” tab if users in the breakout rooms are using Class for Web.
  • In some cases, learners on Class for Web that are being proctored show “no recent activity” after accepting an invite.
  • In some rare cases, learners are receiving Zoom login prompts when launching Class for Web from their LMS.
  • In some cases, users are getting authentication error when using Browse the Web with third party websites.

Contact our Support Team

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Hours: Monday – Friday 9 am – 5 pm ET/CT/MT/PT  |  Premium SLA: 24 hours  |  Standard SLA: 72 hours
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