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Participant FAQs

Last updated: September 12, 2022.

My instructor gave me a room to present my project to the class. How do I show my presentation?

Confirm that your instructor gave you presenter or moderator privileges to the room. As a presenter or moderator use Share Content to share a blank whiteboard, an application, or a file. If you are showing a PowerPoint presentation, select Share Files for the best experience for everyone. Best of luck with the presentation!

More on attendee roles

More on how to share content for moderators

I’m having trouble seeing what is on the screen. Can I make it bigger?

Yes. You can zoom in on a whiteboard or file that is being shared. You can also enlarge captions if you are viewing them. Double-click on the item to make it bigger.

More on the tools

I can’t hear anything. Can I change the volume?

Adjust your microphone and speaker volume in My Settings. Point to your avatar image to open My Settings. Click Audio and Video Settings.

More on audio and video set up

I can’t find my audio button. How do I turn my audio on?

The moderator may have turned off your audio in their session. Moderators can turn off audio, video, chat, and edit tools in their sessions.

How do I change my name and email address?

If you join from a course, your institution administrator provides your name and email address. You can’t change it.

If you join from a link, the name you join with is the name that appears.