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Roles And Accounts

Last updated: May 12, 2022.

Session roles

Attendees can be moderators, presenters, participants, and captioners in a session.

Curious who is who? Open the Attendees list to find out.


Moderators have full control over all content being shared. They can make any attendee a presenter or a moderator. Moderators see hand raise notifications and can lower hands. They can remove attendees from a session, but they cannot remove other moderators. Moderators can set the session settings, including deciding what participants can and can’t do. Moderators get email with links to their session recordings.

A Moderator label appears on the moderator’s video. There is also a MOD label on the moderator when you type an attendee’s name to mention them in chat. 

More on being a moderator


The presenter role is designed to allow students to present without giving them full moderator privileges. Presenters can upload, share, edit, and stop sharing content. They can also see hand raise notifications and can lower hands.

A Presenter label appears on the presenter’s video.

More on presenting


Participants can enable and disable notifications, such as when attendees enter and leave a session or when someone has posted something to the chat. Moderators decide if participants share audio and video, chat, and draw on the whiteboard or shared files.

More on being a participant


The captioner role is designed to provide an accessible learning experience for students who are deaf or hard of hearing, as well as for students whose native language is different from the moderator’s. An attendee is assigned this role by a moderator. The captioner is given an area to type what is being said. Other participants can view what the captioner is typing in real time. You can have multiple captioners for multiple languages.

A CC label appears beside the captioner in the Attendees list.

More on being a captioner

User accounts

Blackboard gives you administrator and manager accounts when you are set up. There is only one manager account. You can’t create anymore. A manager account has the highest level of permission and can create administrator and supervisor accounts.

  • Managers: May view institution and session reports. Managers can create administrators and supervisors. Managers cannot create or manage their own recordings. Managers will see only sessions and recordings from sessions that they’ve been invited to attend by an administrator or supervisor.
  • Administrators: May view Session Attendance reports for individual sessions. Administrators can create supervisors, create new sessions, and invite people to them.
  • Supervisors: May view Session Attendance reports for individual sessions. Supervisors create sessions and invite people to attend them. Supervisors can create and manage their own sessions and recordings, as well as view sessions and recordings from sessions that they’ve been invited to attend by an administrator or another supervisor.

You can have more than one administrator account. For example, you may want an administrator to manage users and sessions by department. Only managers can manage administrator accounts.

Supervisor accounts require an administrator to manage them. If you are a manager, assign an existing administrator to all supervisor accounts you create. If you are an administrator, you are automatically assigned as the administrator for all supervisor accounts you create.

Tip: If you create a new user account, you need to let them know what their login information is. Collaborate doesn’t do this for you.

More on managing users