The Attendance report provides managers with an overview of all sessions, and session attendee details, beyond what is in the Session attendance report. This may include the time the session was opened, the time the session was closed, each attendee’s join time, and leave time.

This report uses the UTC/GMT (00:00) time zone.

Create and download an Attendance report

The Attendance report is available as a CSV download only. Only managers can download the Attendance report.

iPhone and iPad users should have Microsoft Excel installed on their device to view the report properly.

1. Log into the Scheduler as a manager, select Reports and Institution reports.
2. Select Attendance report.
3. Choose the Date range for the report. The date range can’t be longer than 6 months and uses the UTC/GMT (00:00) time zone.
4. Select Generate Report.
5. After the report is created, select Download Report.
   1. If the report includes a lot of data, it may take some time to generate. You can leave the panel while the report generates and go back later to download it.

Attendance CSV export column names

This report uses the UTC/GMT (00:00) time zone.

• SessionDate: Date the session was created in month, day and year (MM/DD/YYYY HH:MM). Uses the UTC/GMT (00:00) time zone.
• SessionName: Name of the session
• SessionIdentifier: Unique identifier of the session
• SessionInstanceIdentifer: Unique identifier of the session occurrence
• SessionOwner: Name of the session owner
• RoomOpened: Date and time the room opened (MM/DD/YYYY HH:MM). Uses the UTC/GMT (00:00) time zone.
• RoomClosed: Date and time the room closed (MM/DD/YYYY HH:MM). Uses the UTC/GMT (00:00) time zone.
• NameOfAttendee: Attendee’s display name
• FirstNameOfAttendee: Attendee’s first name
• LastNameOfAttendee: Attendee’s last name
• EmailOfAttendee: Attendee’s email address entered in the session invitation panel. Email may be blank in LMS integrations depending on the LMS settings. Email is blank for guest links.
• Username: Attendee’s username
• If there is no username, the display name is used. For example, guest users don’t login so their display name is used here.
• AttendeeRole: Role of the attendee (Moderator, Presenter, Participant
• AttendeeType: Identifies if attendee has a user account
• AttendeeFirstJoinTime: Time the attendee first joined the session (MM/DD/YYYY HH:MM). Uses the UTC/GMT (00:00) time zone.
• AttendeeLastLeaveTime: Time the attendee last left the session (MM/DD/YYYY HH:MM). Uses the UTC/GMT (00:00) time zone.
• AttendeeTotalTimeInSession: Total time the attendee spent in the session (HH:MM:ss)
• AttendeeTotalRejoins: Total number of times the attendee rejoined the session
• ContextName: Course, group, or forum name.
• ContextIdentifier: Course, group, or forum unique identifier.
• If you don’t see anything in the context name and ID columns, your LMS version isn’t supported.

Tip: If a user’s AttendeeFirstJoinTime and AttendeeLastLeaveTime are blank and the AttendeeTotalTimeInSession shows 00:00:00, the user attempted to join the Collaborate session and was unable to fully connect. Please refer the user to https://support.class.com/s/article/Collaborate-home-networking-troubleshooting-tips for further troubleshooting