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View session reports

You can view reports from the list of sessions in your Class Collaborate tool.

  1. Find the session you want to see a report on, and select the Sessions options menu.
  2. Select View reports.

Note: If you don’t see View reports, it is not available on your system.

Note: Managers can view reports for all sessions. To learn more, see Session attendance reports for managers.

Session attendance report

Attention: This report uses the user’s local computer time zone.

The Session attendance report provides an overview of when attendees joined and left sessions. It also gives you an idea of how long attendees were present in the session on average.

Note: All attendees are counted. It doesn’t matter if they join from a browser or the phone.

If your sessions are used more than once, there is a report for each time it was used.

Select View report to see the full report. See when each participant joined and left the session. With this knowledge, check in with individual participants to see if they were having any technical issues or need a quick review of what was presented and discussed.

Tip: If a user’s First Join and Last Leave time state “Not Available”, the user attempted to join the Collaborate session and was unable to fully connect. Please refer the user to for further troubleshooting

Download poll results

Moderators, instructors, and administrators can download a session’s Poll report. This report includes the poll question and how each attendee responded.

After you leave the session, open the Session options menu and select View reports.

  • If an attendee gets disconnected, poll answers will be saved in the report.
  • If the poll question or options is updated by the moderator, the poll report will include the update, and will not include the old version.

Export and print reports

Download a printable version of the full report.

  1. Find the report you want to download and select View report.
    • Select Printable and print the page.
      Tip: The printable version of the report includes all participants for the date range selected. If you filter your report by user and select Printable, the printable version still shows all users.
    • Select Export to CSV to export the report.
      Tip: iPhone and iPad users should have Microsoft Excel installed on their device to view the report properly.

CSV export column names

Attention: This report uses the user’s local computer time zone.

  • Name: Name of a unique attendee
  • Username: Unique username of the attendee
    • Join in LMS: The UserName is the attendee’s unique student username in the LMS.
    • Guest link: The UserName is the same as the Name column because they are not joining as a student in an LMS.
  • Role: Role of attendee
    • Moderator
    • Presenter
    • Participant
  • AttendeeType: Type of attendee, did the attendee log in with their user account or join as a guest
  • First Join: Date and time when the attendee first joined the session. Uses the user’s local computer time zone.
  • Last Leave: Date and time when the attendee last left the session. Uses the user’s local computer time zone.
  • Total time: The total time the attendee was in the session
  • Joins: The number of times the attendee joined and/or reconnected to the session
    Tip: A higher number of joins could mean the attendee was having connectivity issues

Filter reports

Filter your report list by date range and attendee.

  • By date range: From the main Reports page, select Show Reports In A Range from the Show Reports menu.
  • By attendee: From the full report page, select Search. Type the name of the attendee you are looking for.

Session ID

The Session ID in the report is a unique session identifier. It includes information Class support can use to troubleshoot issues with the session.

  1. Submit a case on Class Community and Support  (available in English only)
  2. Describe your issue in detail. The more detail the better.
  3. Include these details in the description.
    • Session identifier
    • Session name
    • Start and end date and times