Use your phone for audio while in the session
If you have joined a Collaborate session on a browser, you can choose to use your phone for audio.
Open the Session menu and select Use your phone for audio. Call the number listed and enter the temporary personal identification number (PIN). iPhone users don’t need to copy the PIN as it’s inputted for you.
This temporary PIN is associated with your personal account. It helps the session identify you. When you enter this PIN, the audio from your phone is paired with your profile picture. This helps everyone keep track of who is speaking.
Attention: Don’t share your personal PIN with anyone. It only works for you and only in the current session. You are not able to use the PIN in another session or share your PIN with another user. Personal PINs stop working when the session ends.
As long as you have the session open in your browser, you have access to all the session tools. Your microphone changes to a phone. Others see a phone icon by your name in the Attendees panel.
Note: You aren’t muted when you first call in. Everybody can hear you immediately. Turn your audio on and off in your browser by selecting the phone icon.
Tip: With your keyboard, press Alt + M to turn your phone audio on and off. You can still use the mute on your phone. Just make sure the audio is turned on in your browser, if you want others to hear you. Moderators can also mute attendees anytime during the session. You are notified, if a moderator has muted you.
You can close your browser after you dial in and still hear the session and talk. You aren’t able to chat or share anything without the session open in a browser.
What happens if I hang up my phone?
If you hang up your phone without leaving the session, you are still connected to the session. Your phone is disconnected. If you are also in the session in your browser, you can still hear and speak over the internet.
What happens if I close my browser?
If you close your browser, your phone is still connected. You can still hear the session and talk from your phone. You aren’t able to chat or share anything without the session open in a browser.
You are identified in the Attendees panel as phone only. This means other attendees can’t chat privately with you.
Can I still share my video if I am using my phone?
Yes. If your browser is open, you have access to all the same tools in your session. You can share video, participate in chat, share content if you have moderator permissions, and so on.
Can I still join breakout groups if I am using my phone?
Yes. If your browser is open, your call will briefly disconnect and automatically reconnect whenever you are moved between breakout groups and the main room. You will hear an audio notification on the phone, in addition to the notification displayed on your screen, indicating that you are being moved.
Why don’t I get a number when I select Use your phone for audio?
Up to 25 attendees can call into a session from their phone. If the maximum number of attendees has been reached, additional attendees are not given a phone number to call.