Audio set up with JAWS

If you are having issues with setting up your audio and video with JAWS, use your Chrome browser to set it up.

Application sharing issues

If you see the message that application sharing is starting, but the screen does not actually start sharing, stop and restart application sharing.

If you continue to have issues, check that the browser has permission to share your screen or application.

Browser notification issues

If you are having issues with your browser notifications, please check your session and browser settings.

• Are browser notifications turned on in the session? Go to My Settings. Expand Notifications Settings and select Browser pop-up notification. Select Allow in the browser pop-up. Select Browser pop-up notification again, if you don’t see a green check mark.
• Does the browser have permission to send notifications?
  • Open the browser’s Show site information menu, to see if notifications are allowed. You may need to refresh the page to see the change.
    
  • Open FireFox Preferences, select Privacy & Security. Select the notifications Settings button. Select Allow for the session.