Knowledge Base
Last updated: November 10th, 2021.
Platform: Mac
Version: All
Issue:
If you run multiple displays while using the Class app, the breakout room pop-up will open on the app and monitor you are currently active on.
Workaround:
If you don’t see the breakout room dialogue box, right-click the Class app in the macOS Dock, select “Show all Windows” and the breakout room dialogue box will show up in the foreground.
Contact our Support Team
If you are an instructor or student, please contact your organization’s help desk for support with Class.
Your organization’s Class administrators may reach out to Class Support for further assistance.
Support Number: 888-975-1112 | 24/7 End-user support | Premium SLA: 24 hours | Standard SLA: 72 hours
Class Support Services Guide