Last updated: April 1, 2022.
Unable to share screen on Mac. Screen recording settings need to be changed.
Head to your System Preferences –> Security and Privacy –> Privacy –> Screen Recording –> Allow Class app to record the contents of your screen, even while using other apps. This will reset the app and you will be able to screen share.
- If Class is not listed, please select the Plus icon and type in Class to be added.
- If the settings are locked, you will need to select the lock and type in the password for your device. You will then be able to edit.
Contact our Support Team
If you are an instructor or student, please contact your organization’s help desk for support with Class.
Your organization’s Class administrators may reach out to Class Support for further assistance.
Support Number: 888-975-1112 | 24/7 End-user support | Premium SLA: 24 hours | Standard SLA: 72 hours
Class Support Services Guide