Knowledge Base

Mac: Unable to Share Screen

Last updated: April 1, 2022.

Platform: Mac

Version: All

Issue:

Unable to share screen on Mac. Screen recording settings need to be changed.

Workaround:

Head to your System Preferences –> Security and Privacy –> Privacy –> Screen Recording –> Allow Class app to record the contents of your screen, even while using other apps. This will reset the app and you will be able to screen share.

Notes:

  • If Class is not listed, please select the Plus icon and type in Class to be added.
  • If the settings are locked, you will need to select the lock and type in the password for your device. You will then be able to edit.

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