Platform: Mac, Windows

Version: 2.10.2, 2.10.0

Issue/Functionality:

Sometimes a user’s video may flicker and behave abnormally during a Class session due to a bug in the Zoom SDK.

Workaround for Windows:

1. While in a live Class session, navigate to Settings.
   
2. Under the Video tab, deselect the option to Optimize video quality with de-noise.
   

Workaround for Mac:

1. Navigate to Class Preferences by selecting Class from the menu bar.
   
2. Under the Video tab, deselect the option to Optimize video quality with de-noise.