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Class: Flickering Video

Last updated: February 13th, 2023.

Platform: Mac, Windows

Version: 2.10.2, 2.10.0

Issue/Functionality:

Sometimes a user’s video may flicker and behave abnormally during a Class session due to a bug in the Zoom SDK.

Workaround for Windows:

  1. While in a live Class session, navigate to Settings.
  2. Under the Video tab, deselect the option to Optimize video quality with de-noise.

Workaround for Mac:

  1. Navigate to Class Preferences by selecting Class from the menu bar.
  2. Under the Video tab, deselect the option to Optimize video quality with de-noise.

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