Solving the Virtual Training Paradox: Inside Volvo’s Award-Winning Training Transformation

We’re continuing the conversation on what makes virtual instructor-led training (VILT) effective in the real world, and how leading organizations are putting research into action to overcome common challenges in virtual learning.

In Part One, we unveiled new research from Training magazine, Class, and Microsoft based on input from over 650 L&D leaders, highlighting a growing gap between training program confidence and actual learner engagement.

In Part Two, we introduced a framework to close that gap by designing better learning experiences before, during, and after training.

Now in Part Three, we bring it all together through a real-world example from Volvo. You’ll hear from Scott Behe, Senior Manager of Operations at Volvo, as he shares how his award-winning training team transformed their approach to virtual learning—enhancing engagement, streamlining operations, and delivering measurable outcomes across a globally distributed workforce.

Watch to learn:

• How Volvo prepares both learners and instructors to show up ready and motivated
• How they drive real-time engagement and participation during live sessions
• How they measure effectiveness and reinforce learning beyond the training event

Whether you’re looking to improve instructor efficiency, increase learner engagement, or align training to real business outcomes, this session offers practical insights and field-tested strategies.

Watch the full series to get a complete picture of what effective virtual training looks like today, and how to design it for impact at every stage.