By adding Class to their technology stack, Premier America can deliver a more engaging virtual learning experience that supports the whole employee, improves the quality of their courses, and positions the overall business as an employer of choice.
“Using the Class virtual tool has really opened some doors for us as far as team member engagement is concerned,” explains Chris. “That is a top priority for Premier America as our goal of being an employer of choice, so using tools like Class where it allows team members to easily replicate in-person experiences will be the key to a consistent member experience and team member experience moving forward.”
“The training team really enjoys using Class,” adds Robyn. “I think as a whole, it makes the remote learning easier. They have tools and resources where it naturally engages the learner.”
“Class not only allows our trainers to be more effective at delivering the content, but it also holds our attendees accountable for actually participating. And that has been kind of a missing piece of our training,” concludes Shelley. “Our team members have really embraced being able to be trained remotely because they appreciate the fact that they don’t have to sit in traffic, and it helps them with scheduling for childcare. They just really appreciate that flexibility and the fact that we’ve considered their needs, which is beyond a work need. As part of our goal of being an employer of choice, we want to make sure that we focus on our team members, the whole team member, not just the person in front of me today and the work that they’re going to do for me, but also what makes up that particular team member. Their families, their circumstances, where they live. So the more flexibility that we can provide for our team members, I believe that that’s again a differentiator for us in creating an employer of choice and will lead to long-term retention.”