The integration of technology has become a pivotal strategy to enhance student enrollment and retention outcomes.

However, a critical evaluation from the perspective of IT department leaders raises questions about the effectiveness of these initiatives. According to this survey, only 4 out of 10 technology leaders view their institutions’ investment in student success and completion as very or extremely effective. Similarly, roughly a third express a similar sentiment regarding the efficacy of their technology investments in data analysis. This suggests a notable gap in achieving desired outcomes. The survey, conducted in partnership with Inside Higher Ed, marks the first-ever exploration into the perspectives of Campus Chief Technology and Information Officers.

In this report, you’ll learn about:

  • Integration of technology in higher education
  • Effectiveness of technology in student enrollment and retention
  • Assessment of institutional investment in student success and completion
  • Evaluation of technology investments in data analysis
  • Discrepancies in perceived effectiveness among technology leaders
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